Privacy Policy

Eter Srl , as Data Controller, informs you in accordance with the applicable national legislation and the European Privacy Regulation No. 679/2016 ("GDPR") that your data will be processed as follows.

Privacy is very important to us and we want you to feel protected at all times. Therefore, we encourage you to read this policy carefully. By using our services, you transmit or share with us certain information that allows us in some cases to deliver the service, and in other cases to meet your needs and improve us.
In this document we would like to explain:

  1. who is the Data Controller of your data
  2. what data we use;
  3. Why we collect your data:
  4. How your data is used;
  5. Which data are mandatory and which are optional;
  6. How long your data are kept;
  7. Who can have access to your data;
  8. How can you get information about your data, change it, delete it, or get a copy of it?
  9. Additional information;
  10. What are your rights;

  1. Data controller

The owner of the processing of your personal data is Eter Srl with headquarters in Via XXIV maggio, 40 , 76011 Bisceglie (BT) P.Iva 07180680725

The designated data protection officer (Data Protection Officer) under Article 37 of the GDPR is Massimo Valente.

We remind you that you may at any time contact the DPO and send any questions or requests regarding your personal data and respect for your privacy by writing to info@tuttoanatomia.it.

  1. What data we use

The information we collect varies depending on the service you use, namely.

  • When you register or manage an account, you enter personal information i.e., identifying and non-sensitive data such as: first name, last name, social security number, address, email, phone number;
  • data related to your preferences and interests, specifically: content accessed, use of services, connection times, traffic data, IP address or domain names of computers used by users connecting to the site, devices and connectivity used. This data may also be collected by means of cookies and metadata.
  • Data that identifies your location during use, collected by IP Address and Country Code
  • When you submit questions, requests, and other communications via forms, email chat, or other means of communication
  • You visit the websitewww.tuttoanatomia.it
  • You participate in promotions, contests, surveys or other marketing events. You interact with other users in the forum community.

  1. Why we collect your information

The data you provide allows us to perform all administrative activities related to the accounting registration of your purchase. The provision of personal data is obligatory only for the processing necessary for the provision of services offered by Tuttoanatomia.it (refusal for purposes of service provision makes it impossible to use the service itself); on the other hand, it is optional for promotional and profiling purposes, and refusal to give consent has no negative consequences on the provision of the service offered within the website www.tuttoanatomia.it and related applications.

Specifically, your personal data are processed for the following purposes and legal bases without your prior consent for service purposes and in particular for:

  • the execution of the contract or the fulfillment of pre-contractual commitments:
    • allow you to register on the Tuttoanatomia.it website, access and use the management services
    • provide you with all the services that are part of the registration, such as the ability to notify you of changes to your order, reorder your favorite products, follow the status of your order and tracking of shipment. Convert the points accumulated from your orders into money (credit).
    • Manage and maintain your account;
    • allow you to use, update and maintain your user profile on the website and app;
    • provide where necessary to send you service communications and support;
    • improve technical support, customer care activities, our services, content and products through aggregate statistical analysis on an anonymous basis, such as analyzing your conversations, if any, with our operators via e-mail, chat and telephone.
  • The pursuit of a legitimate interest of the Data Controller:
    • handling complaints and terminations;
    • exercising the rights and protecting the legitimate interests of the Controller, i.e. Eter Srl e.g. the right to defense in court;
    • send you commercial communications to the email address you provided, if you are already our customer, regarding current promotions, news and partnerships with well-known brands. Each email sent will allow you, by clicking on the appropriate link, to refuse further mailings
    • fulfillment of legal obligations:
    • comply with and fulfill obligations under laws, regulations, community standards, orders and prescriptions of competent authorities.

only after you have given your consent, for other non-service purposes, namely to:

  • communicate to you promotional, commercial and advertising activities on events, initiatives or partnerships of Tuttoanatomia.it, by e-mail or push notifications; only if you are a professional, for phone calls through an operator, customer care service consisting of the offer of dedicated services in sales and after-sales
  • to do analysis and reporting activities related to promotional communication systems, such as tracking the number of emails opened, clicks made on links within the communication, the type of device used to read the communication and its operating system or the list of unsubscribers to the newsletter.
  1. How your data is used

Your personal data is used for operations of collection, recording, organization, storage, consultation, analysis, matching, processing, modification, selection, extraction, database comparison, use, interconnection, cross-referencing, blocking, communication, erasure and destruction of data. Your personal data are subject to paper, electronic and automated processing and stored on databases.

  1. Which data are mandatory and which are optional?

The provision of personal data is mandatory only for the processing necessary for the provision of services offered by Tuttoanatomia.it (any refusal for purposes of service delivery makes it impossible to use the service itself);

on the other hand, it is optional for promotional and profiling purposes and any refusal to give consent has no negative consequences on the provision of the service offered within the website www.tuttoanatomia.it and related applications.

  1. How long your data is kept

Eter Srl retains and uses your personal data for no longer than 10 years after the end of the relationship for service purposes and in any case for the statutorily prescribed statute of limitations, for no longer than 13 months after the end of the relationship for marketing purposes; for the time of your consent and in any case for no longer than 36 months after collection, for profiling purposes. Thereafter, your data are anonymized and processed for aggregate and anonymous statistical analysis

  1. Who can have access to your data

We value your privacy and do everything we can to protect you. The data are collected by Eter Srl, subject to your consent according to the indications of the reference legislation, with particular regard to the security measures provided by the GDPR (art. 32) for their processing by means of computer, manual and automated tools and with logics strictly related to the purposes indicated in point 2 and in any case in such a way as to ensure the security and confidentiality of the data.

The data collected as part of the provision of the service may be communicated to:

companies that perform functions closely related and instrumental to the operation - including technical - of Tuttoanatomia.it services, such as shipping companies, companies that provide archiving, administrative, payment and billing services, which provide technical components for the provision of the service. Administrative and judicial entities and authorities under legal obligations.

Under no circumstances do we transfer or sell personal data to third parties.

  1. How can you get information about the data, change it, delete it or get a copy of it?;

You can, at any time, view and edit your personal data in your private area. Log into your account and click the "My Personal Data" section.

To export your data from your private area by clicking on the "download data" item.

You can independently make the deletion of your data from your private area by clicking on the "delete data" item.

  1. More information

Messages and Chat.

The Contact Us and Chat services are respectively aimed at immediate communication between:

  • users of the Tuttoanatomia.it site who interact with customer service to request information about products in the catalog or other assistance aimed at buying and selling;
  • users who contact Tuttoanatomia.it customer service for assistance and customer care activities related to the service offered

We may check the content of messages (e-mail and chat) in order to moderate them and improve communication with users.

The use of the Contact Us and Chat service implies the possibility that the identity of the user (as indicated at the time of registration/erogation of the services of Subito) and related content may be disclosed during the activity sessions.

Location

When you use the Tuttoanatomia.it site with location tracking enabled, we may collect for statistical purposes, information about your current (approximate) location. This data is processed anonymously, in a format that does not personally identify you.

You can enable/disable location services at any time by accessing your browser and/or device settings.

  1. What are your rights?

So far we have talked about how we treat your data and how we behave; now we will explain what your rights are, so that you are, at all times, in control of your privacy and information.

In fact, if the limitations provided by law do not apply, you have the right to:

  • have confirmation of the existence or non-existence of your personal data and request that such data be made available to you in a clear and understandable manner;
  • to request directions and, where appropriate, a copy:
    • Of the origin and category of your personal data:
    • Of the logic of use, in case your information is processed by electronic means;
    • Of the purposes and methods of processing;
    • Of the identification details of the Data Controller and the persons in charge;
    • Of the subjects or categories of subjects to whom your personal data may be communicated or who may become aware of them;
    • of the period for which your data are retained or the criteria that are used to determine this period, when possible;
    • Of the existence of automated decision-making, including profiling. In this case, you can request the logic used, the importance and the expected consequences for you;
    • of the existence of adequate safeguards in case of transfer of your data to a non-EU country or an international organization;
    • obtain, without justifiable delay, the updating, modification, rectification of your incorrect data or the integration of your incomplete data, if you have an interest in doing so;
    • obtain the deletion, blocking of your data or, where possible, transformation into anonymous form:
      • if unlawfully processed;
      • if no longer necessary in relation to the purposes for which it was collected or subsequently processed;
      • in case of revocation of the consent on which the processing is based and if there is no other legal basis;
      • in case you have objected to the processing and there are no further legitimate grounds for continuing to use your data;
      • In case we are required to do so by law;
      • in the event that it relates to minors.

The Data Controller, i.e. Eter Srl, may refuse to delete your data in the case of:

    • exercise of the right to freedom of expression and information;
    • fulfillment of a legal obligation, performance of a task carried out in the public interest or exercise of public authority;
    • reasons of public health interest;
    • archiving in the public interest, scientific or historical research or for statistical purposes;
    • establishment, exercise or defense of a right in court;

  • Obtain restriction of processing in the case of:
    • contesting the accuracy of personal data;
    • unlawful processing by the Data Controller, i.e. Eter Srl, to prevent its deletion;
    • verification of whether the legitimate motives of the Data Controller prevail over those of the data subject;
  • to receive, if the processing is carried out by automatic means, without hindrance and in a structured, commonly used and readable format, the personal data concerning you that you have provided us with prior consent or on contract to transmit them to another Controller or - if technically feasible - to obtain direct transmission by the Controller to another Controller
  • object at any time in whole or in part:
    • for legitimate and overriding reasons relating to your particular situation, to the processing of personal data concerning you;
    • to the processing of personal data concerning you for marketing and/or profiling purposes where carried out (e.g., you can object to the sending of advertising or direct sales material or to the carrying out of market research or commercial communication, through the use of automated calling systems without the intervention of an operator, by email and by traditional marketing methods, by telephone and paper mail).
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